Transition to Energy-Efficient Hot Water Solutions

Become free from your old hot water systems and transition into the Heat Pump Hot Water System, saving up to 70% on the cost of heating your water. We can help determine which government scheme you should apply to for replacing your old hot water system to start saving on your energy bills.

Save Big with the Victorian Government Hot Water Replacement Scheme Today!

Upgrade your hot water system under the Victorian Energy Upgrades program and get up to $3,000 in government rebates today. Find out how you can claim your hot water upgrade under the VEU program with Save Watts.

The VEU, or Victoria Energy Upgrades Program, is designed to make achieving renewable and energy-efficient alternatives easier for Victorian homes and businesses. Our main function is to assist you in upgrading your old hot water system to a brand new heat pump. Follow the simple steps, and we will take care of every step, providing you with a smooth and worry-free experience.

How the VEU Program Works

1

Register

Fill out our online form to check eligibility

2

Consultation

Our team will assess your needs and rebate options

3

Installation

Professional installation with minimum disruption

Benefits of Heat Pump Systems

Discover why our heat pump systems are the smart choice for your home or business

High Savings

SaveWatts - Building a Renewable Future

Major Savings

Save up to 70% on heating costs with our energy-efficient heat pumps

Positive Environmental Impact

Lower carbon footprint with reduced energy consumption and emissions

Longer System Lifespan

Lasts longer than traditional systems, providing better return on investment

Product Warranty Assurance

Covered under warranty for defects, giving you peace of mind

Lower Maintenance Expenses

Fewer breakdowns and lower repair costs over the system's lifetime

LED Solutions for Every Business

Discover our premium range of energy-efficient LED lighting solutions designed for commercial and industrial applications.

Ecogenica EG-290FR Split System – 290L

High-efficiency split system heat pump with 290L capacity, perfect for commercial applications requiring reliable hot water solutions.

Ecogenica EG-300FREC-W Split System – 290L

Advanced split system solution featuring enhanced energy efficiency and smart controls for optimal performance.

Ecogenica EG-450FREC-W Split System – 450L

Large capacity split system ideal for industrial applications, featuring 450L capacity and superior energy efficiency.

Neopower Black Diamond NA32-260A

Premium Black Diamond series heat pump offering exceptional performance and energy savings with advanced features.

Neopower Black Diamond NA31-210A

Compact and efficient solution with Black Diamond heat pump, perfect for smaller commercial and light residential applications.

Emerald EE-HWS-A1-220L

Reliable and efficient 220L heat pump system with smart temperature control and energy-saving features. Ideal for businesses seeking consistent hot water supply with minimal environmental impact.

Our Professional Installation Process

Our certified professionals are dedicated to ensuring a seamless transition from your outdated hot water system to a brand-new, energy-efficient heat pump. Here’s how our team will help you through the process:

Comprehensive Assessment

Our experts will visit your home or business to assess your current hot water system and determine the best heat pump solution tailored to your needs. This ensures optimal performance and energy efficiency.

Best Recommendations

Based on the assessment, we provide you with detailed recommendations on the most suitable heat pump models. We consider factors such as your property's size, hot water usage, and budget to ensure you get the best value.

Seamless Installation

Our certified technicians handle the entire installation process, from safely removing your old system to expertly installing the new heat pump. We ensure all components are properly fitted and integrated with your existing plumbing and electrical systems.

Minimal Disruption

We understand that replacing a hot water system can be disruptive. Our team works efficiently to minimize any inconvenience to your daily routine. We schedule the installation at a time that suits you best and ensure a clean and tidy work area.

Compliance and Safety

All our installations comply with the latest industry standards and safety regulations. Our professionals are fully trained and equipped to handle any challenges that may arise, ensuring a safe and reliable installation.

Post-Installation Support

After the installation, we conduct a thorough check to ensure everything is functioning perfectly. Our team provides you with a comprehensive overview of your new heat pump, including maintenance tips and energy-saving advice.

Reap Major Savings

Heat pump systems use significantly less electricity to heat water, which slashes monthly utility bills. Yet another advantage of heat pump systems is that they have a longer operational life, thus reducing the frequency and costs of replacements over time.
Whether replacing an old, existing hot water system or having a new installation, think of Save Watts for upgrading your hot water system. It will reduce energy bills, increase efficiency, and make the environment greener. We will help you navigate the available schemes and ensure a smooth, seamless transition to a sustainable and cost-effective hot water solution.

Frequently Asked Questions

The energy savings from an upgrade can vary depending on factors such as the local climate, the level of daily water consumption, and the applicable energy tariffs. Heat pump water heaters are significantly more energy-efficient, operating at 200–350% efficiency and using 60–75% less electricity compared to traditional electric resistance water heaters. For example, a standard 190L heat pump water heater typically uses around 2.5 kW/day, resulting in an annual energy cost of approximately $182.50, assuming a rate of $0.20 per kWh. In contrast, a conventional 190L electric resistance water heater consumes about 10 kW/day, totaling 3,650 kWh annually, which translates to $730 per year at the same rate. This means that switching to a heat pump in this scenario could save you about $547 annually.
Heat pump water heaters are 6 to 7 times more efficient than gas-powered water heaters and 3 to 3.5 times more efficient than traditional electric water heaters.
The Victorian state government is offering rebates to eligible Victorian businesses who are planning to replace a traditional water heater with an efficient air-sourced heat pump water heating unit. The rebates / discounts are being offered to businesses located in Victoria state and Victorian households who are looking to replace their gas fired or electric water heaters with heat pump powered water heating units. In NSW, homeowners and businesses in NSW can now apply for heat pump hot water rebates under the ESS (Energy Savings Scheme) program, similar to Victoria’s hot water rebate program.

Upgrading to a heat pump hot water system and claiming your rebates has never been simpler! We handle everything for you, and all you need to do is take the first step:

1. Contact us to get started.

2. Provide details about your current water heater and the necessary documents for the rebate application. We’ll also discuss the installation schedule.

3. While we verify the information, our team will conduct a site inspection.

4. Our skilled professionals will install the system according to VEU guidelines and AS/NZS 3000 wiring standards.

5. After installation, we’ll perform a thorough check to ensure everything is working flawlessly.

6. Finally, we’ll submit the rebate application on your behalf.

As fun as DIY projects may be, installing a heat pump hot water heater yourself requires the expertise of a seasoned professional. Aside from the professional skills required for plumbing and wiring a water heating unit, in order to be able to claim the government rebate, you must engage an accredited provider. This is why we here at Time To Save make the process as simple, painless and easy as possible from you. All you have to do is contact us, an then we do the rest for you! From assessment to installation and also claiming the rebate.
Heat pump water heaters typically have a higher initial cost compared to traditional gas or electric models. However, since the operating costs of a heat pump system are about 75% lower than conventional systems, the initial investment is recouped within approximately 2.5 years. After that, you start saving on energy bills, effectively making the heat pump a more cost-efficient choice in the long run.
The duration for removing your old water system and installing a new heat pump water heater depends on factors like the complexity of the installation and whether any electrical upgrades are needed. On average, a standard replacement takes around 3 to 6 hours. This includes disconnecting and removing the old electric water heater, cleaning the area, setting up the new heat pump water heater, connecting electrical and water lines, filling the tank, and testing the system to ensure proper functionality.

Like traditional water heaters, heat pump water heaters require regular maintenance to ensure optimal performance.

Here are some recommended maintenance tasks:

1. Inspect the water heater tank and pipes regularly for any damage or leaks. Make sure the pipes are properly insulated to maintain efficiency.

2. Drain the heat pump tank annually to remove any built-up limescale from the tank’s base.

3. Clean the air filter, located at the top of the pump, every 3 to 4 months. The system has a built-in sensor that alerts you when the filter needs cleaning or replacement.

4. Check the temperature and pressure relief valve once a year. Open the valve and release the handle to ensure it closes properly.

5. Clean the condensate lines and empty the drain pan annually.

Tasmania, the coldest state in Australia, experiences winter temperatures that can drop below -10°C. Despite this, heat pump water heaters remain effective, continuing to heat water efficiently even when temperatures fall below -20°C. In Victoria, particularly in the Eastern and Central regions of the Great Dividing Range, winter temperatures can drop below 0°C. The heat pump systems we install under the government program are designed to operate efficiently in these colder areas. If you’re unsure whether a heat pump water heater is suitable for your location, don’t hesitate to reach out to us. We’re happy to assist with any questions or concerns you may have.
In some cases, adjustments may be needed to your current plumbing. Our team will assess the site and inform you if your existing pipes can be used with the new system.
The heat pump water heaters we install under the VEU program operate on a single-phase 220-240V mains supply with a 50Hz frequency and require a minimum of 15A current. These units are fully compatible with the standard voltage, current ratings, and power sockets available in Victoria.
The space needed for installation depends on the size and dimensions of the heat pump unit. Prior to installation, our team will assess the site to ensure adequate space and clearance.
Yes, electric heat pump water heaters can be installed both indoors and outdoors. However, in warmer climates, it is recommended to install them indoors. In cities like Mildura, Melbourne, Geelong, and Ballarat, which experience hotter weather, indoor installation is preferred.
The heat pump systems we install under the VEU program are designed to run quietly, with noise levels typically barely noticeable. If there is a sudden increase in noise, it may be due to improper installation, an unsuitable location for the unit, or an issue with one of its components. Noise levels can also vary depending on the brand and model of the heat pump. To ensure minimal noise, regular maintenance is strongly recommended.

Ready to Upgrade and Save?

Take advantage of government rebates and reduce your energy costs with our heat pump systems