The energy savings from an upgrade can vary depending on factors such as the local climate, the level of daily water consumption, and the applicable energy tariffs.

Heat pump water heaters are significantly more energy-efficient, operating at 200–350% efficiency and using 60–75% less electricity compared to traditional electric resistance water heaters.

For example, a standard 190L heat pump water heater typically uses around 2.5 kW/day, resulting in an annual energy cost of approximately $182.50, assuming a rate of $0.20 per kWh.

In contrast, a conventional 190L electric resistance water heater consumes about 10 kW/day, totaling 3,650 kWh annually, which translates to $730 per year at the same rate. This means that switching to a heat pump in this scenario could save you about $547 annually.

The Victorian state government is offering rebates to eligible Victorian businesses who are planning to replace a traditional water heater with an efficient air-sourced heat pump water heating unit.

The rebates / discounts are being offered to businesses located in Victoria state and Victorian households who are looking to replace their gas fired or electric water heaters with heat pump powered water heating units.

In NSW, homeowners and businesses in NSW can now apply for heat pump hot water rebates under the ESS (Energy Savings Scheme) program, similar to Victoria’s hot water rebate program.

Upgrading to a heat pump hot water system and claiming your rebates has never been simpler! We handle everything for you, and all you need to do is take the first step:

1. Contact us to get started.

2. Provide details about your current water heater and the necessary documents for the rebate application. We’ll also discuss the installation schedule.

3. While we verify the information, our team will conduct a site inspection.

4. Our skilled professionals will install the system according to VEU guidelines and AS/NZS 3000 wiring standards.

5. After installation, we’ll perform a thorough check to ensure everything is working flawlessly.

6. Finally, we’ll submit the rebate application on your behalf.

As fun as DIY projects may be, installing a heat pump hot water heater yourself requires the expertise of a seasoned professional.

Aside from the professional skills required for plumbing and wiring a water heating unit, in order to be able to claim the government rebate, you must engage an accredited provider.

This is why we here at Time To Save make the process as simple, painless and easy as possible from you. All you have to do is contact us, an then we do the rest for you! From assessment to installation and also claiming the rebate.

Heat pump water heaters typically have a higher initial cost compared to traditional gas or electric models.

However, since the operating costs of a heat pump system are about 75% lower than conventional systems, the initial investment is recouped within approximately 2.5 years.

After that, you start saving on energy bills, effectively making the heat pump a more cost-efficient choice in the long run.

The duration for removing your old water system and installing a new heat pump water heater depends on factors like the complexity of the installation and whether any electrical upgrades are needed.

On average, a standard replacement takes around 3 to 6 hours.

This includes disconnecting and removing the old electric water heater, cleaning the area, setting up the new heat pump water heater, connecting electrical and water lines, filling the tank, and testing the system to ensure proper functionality.

Like traditional water heaters, heat pump water heaters require regular maintenance to ensure optimal performance.

Here are some recommended maintenance tasks:

1. Inspect the water heater tank and pipes regularly for any damage or leaks. Make sure the pipes are properly insulated to maintain efficiency.

2. Drain the heat pump tank annually to remove any built-up limescale from the tank’s base.

3. Clean the air filter, located at the top of the pump, every 3 to 4 months. The system has a built-in sensor that alerts you when the filter needs cleaning or replacement.

4. Check the temperature and pressure relief valve once a year. Open the valve and release the handle to ensure it closes properly.

5. Clean the condensate lines and empty the drain pan annually.

Like traditional water heaters, heat pump water heaters require regular maintenance to ensure optimal performance.

Here are some recommended maintenance tasks:

1. Inspect the water heater tank and pipes regularly for any damage or leaks. Make sure the pipes are properly insulated to maintain efficiency.

2. Drain the heat pump tank annually to remove any built-up limescale from the tank’s base.

3. Clean the air filter, located at the top of the pump, every 3 to 4 months. The system has a built-in sensor that alerts you when the filter needs cleaning or replacement.

4. Check the temperature and pressure relief valve once a year. Open the valve and release the handle to ensure it closes properly.

5. Clean the condensate lines and empty the drain pan annually.

Tasmania, the coldest state in Australia, experiences winter temperatures that can drop below -10°C. Despite this, heat pump water heaters remain effective, continuing to heat water efficiently even when temperatures fall below -20°C.

In Victoria, particularly in the Eastern and Central regions of the Great Dividing Range, winter temperatures can drop below 0°C. The heat pump systems we install under the government program are designed to operate efficiently in these colder areas.

If you're unsure whether a heat pump water heater is suitable for your location, don't hesitate to reach out to us. We're happy to assist with any questions or concerns you may have.

In some cases, adjustments may be needed to your current plumbing. Our team will assess the site and inform you if your existing pipes can be used with the new system.

The heat pump water heaters we install under the VEU program operate on a single-phase 220-240V mains supply with a 50Hz frequency and require a minimum of 15A current. These units are fully compatible with the standard voltage, current ratings, and power sockets available in Victoria.

The space needed for installation depends on the size and dimensions of the heat pump unit.

Prior to installation, our team will assess the site to ensure adequate space and clearance.

Yes, electric heat pump water heaters can be installed both indoors and outdoors. However, in warmer climates, it is recommended to install them indoors.

In cities like Mildura, Melbourne, Geelong, and Ballarat, which experience hotter weather, indoor installation is preferred.

The heat pump systems we install under the VEU program are designed to run quietly, with noise levels typically barely noticeable.

If there is a sudden increase in noise, it may be due to improper installation, an unsuitable location for the unit, or an issue with one of its components.

Noise levels can also vary depending on the brand and model of the heat pump.

To ensure minimal noise, regular maintenance is strongly recommended.